Deliver better customer service.
Show agents daily performance.
Gamify work and grow real trees.

High-growth companies use Yera to empower their agents, improve KPIs, and reduce their carbon footprint.
Agents can deliver their best work, feel motivated, and help save the planet.

Customer service can be a winning game for everyone

24% higher customer retention

37% increase in CSAT

13% higher revenue

I see big value in gamification for the agent development. New generation of agents need to feel progress, and important stuff doesn’t need to be boring.
Gustavo Bianco
VP of Customer Services
Restream; ex-Pipedrive
Yera is built on the experience of

Yera benefits agents and managers alike

Daily sense of progress with extra boost of motivation
Work is engaging and gamification supports success
People are happy and job satisfaction is high
Performance visibility supports self-accountability
No need for micromanagement and lower turnover
Sustainable planet and reduced carbon footprint
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Quick integration. Frictionless setup. GDPR compliant.

Individual dashboards give visibility into daily performance

Unique view of individual performance with fully customisable metrics, milestones and goals. No other tool provides this level of insight to agents.

Visualise progress for KPIs, such as Quality Score, CSAT, AFR, AHT, volume of live chats, calls, emails, and others.
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Grow trees by completing daily tasks

Each time a tree in agent's dashboard grows to full size from work accomplishments - a real tree will be planted (and Yera covers the cost).

Our partner, Trees for the Future, trains communities on sustainable land use so that they can grow a healthier planet for everyone.

Yera helps to connect people with progress by linking work success with a positive impact in the world.

Gamifying daily work increases motivation and results

Yera helps agents do their best work by making their daily job more engaging and fun.

Complete your daily tasks, collect points, and see your progress being visualized by a growing tree.

Game elements increase motivation, engagement, and work results based on scientific research.
Read science behind Yera

Recent news coverage of Yera

Yera is a fully automated solution

1
Schedule a demo.
2
Integrate your tool(s).
3
Enjoy better work results.
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We saw the need, so we built it.

Our team has built and launched category-leading products and led their development in finance, retail, adtech, and other industries.

What we were always missing - platform to boost individual engagement and performance. And that's how Yera came to life.
Company info